Thank you for shopping at Assistu Digiservices LLP. We appreciate your business and want to ensure your satisfaction with our products. Please read this policy carefully to understand your rights and responsibilities regarding refunds.
1. Eligibility for Refund: We offer refunds on products within 7 days from the date of purchase. To be eligible for a refund, the following conditions must be met:
- You need to present valid cause for the refund as you are paying after signing the agreement.
- The request for a refund must be made within the specified time frame.
If all are verified then the amount refund process will start in 3 days from the request initiated.
2. Non-Refundable Items: Certain items are not eligible for refunds. These include:
- Downloadable software products.
- Gift cards.
- Perishable goods.
- Personalized or custom-made items.
- Items marked as “Final Sale” or “Non-Returnable.”
- Contact our customer support team at careofassistu@gmail.com or 9874510610 within the specified time frame.
- Provide your order number, details of the product, and the reason for the refund request.
- Our customer support team will review your request and provide instructions on how to return the product.
4. Return Shipping: Customers are responsible for the cost of return shipping unless the product is defective, or the return is a result of our error. We recommend using a trackable shipping method to ensure the safe return of the product.
5. Inspection and Approval: Upon receiving the returned product, our team will inspect it to ensure it meets the eligibility criteria for a refund. If approved, the refund will be processed, and a credit will be applied to the original method of payment.
6. Processing Time: Refunds will be processed within 7 days of receiving the returned product. Please note that it may take additional time for the refund to reflect on your bank or credit card statement.
7. Contact Us: If you have any questions or concerns regarding our refund policy, please contact us at customer support email or customer support phone number as given below.
Changes to This Policy: We reserve the right to update or modify this refund policy at any time without prior notice. Please check this page periodically for any changes.
By making a purchase on our website, you agree to abide by this refund policy.
Thank you for choosing Assist U
Company: Assistu Digiservices LLP
Office: 280 R. B. Avenue, Bhadreswar, West Bengal, Pin 712124
Email: careofassistu@gmail.com